Impact of report cards on employees: a natural experiment.

Part of a special section on trends in spending, coverage, and delivery in health-care systems. A study was conducted to determine the effect of survey-based, health plan report cards on employees as they selected their 1995 health plan. Data were collected from telephone interviews with two group...

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Detalles Bibliográficos
Publicado en:Health Care Financing Review Vol. 20; no. 1; pp. 5 - 28
Autores principales: Knutson, David J., Kind, Elizabeth A., Fowles, Jinnet B.
Formato: Artículo
Publicado: HCFA ORDS Publications Fall 1998
Materias:
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Part of a special section on trends in spending, coverage, and delivery in health-care systems. A study was conducted to determine the effect of survey-based, health plan report cards on employees as they selected their 1995 health plan. Data were collected from telephone interviews with two groups of employees of the State of Minnesota Employee Group Insurance Program—one received the health-care plan report card and the other did not. Report card effects were looked for on relative changes in the employees' knowledge of health plan benefits and their ratings of quality and cost attributes, as well as their plan choice, rates of switching plans, and willingness to pay higher premiums. Findings indicated that the only report card effect found was an increase in perceived knowledge for employees with single coverage.