COMPUTER AUTOMATION, WORK ENVIRONMENT, AND EMPLOYEE SATISFACTION: A CASE STUDY.
In assessing the impact of automation on workers and their jobs, little systematic attention has been paid to comparing its effects with those of more conventional changes in methods and organization of work. In this study of experience in an insurance company, changes in various job aspects, and wo...
| Publicado en: | ILR Review Vol. 13; no. 4; pp. 559 - 568 |
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| Formato: | Artículo |
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Sage Publications Inc.
Jul60
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=6452233&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 6452233 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 00197939 ILR jtl: ILR Review issn: 00197939 maglogo: Y pubinfo: dt: Jul60 vid: 13 iid: 4 pid: 344 pub: Sage Publications Inc. artinfo: ui: 6452233 10.1177/001979396001300405 ppf: 559 ppct: 9 formats: tig: atl: COMPUTER AUTOMATION, WORK ENVIRONMENT, AND EMPLOYEE SATISFACTION: A CASE STUDY. aug: au: Hardin, Einar affil: Assistant professor of economics and research associate, Labor and Industrial Relations Center, Michigan State University. su: Automation Electronic data processing Work environment Quality of work life IBM computers International Business Machines Corp. Insurance companies Computer programming United States sug: subj: United States Automation Electronic data processing Work environment Quality of work life IBM computers International Business Machines Corp. Insurance companies Computer programming ab: In assessing the impact of automation on workers and their jobs, little systematic attention has been paid to comparing its effects with those of more conventional changes in methods and organization of work. In this study of experience in an insurance company, changes in various job aspects, and workers' attitudes toward these changes, in the departments directly affected by the introduction of an electronic computer were compared with the effects of other types of changes that occurred at the same time in departments whose work was largely unaffected by the computer's introduction. In general, the changes in working environment and job satisfaction appear to have been quite similar between the two groups of employees. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y dt: @attributes: year: 1960 holdings: @attributes: islocal: N |
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