Beyond Smokestacks and Silos: Open-Source, Web-Enabled Coordination in Organizations and Networks.

What accounts for coordination problems? Many mechanisms of coordination exist in both organizations and networks, yet despite their widespread use, coordination challenges persist. Some believe the challenges are growing even more serious. One answer lies in understanding that coordination is not a...

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Publicado en:Public Administration Review Vol. 71; no. 5; pp. 677 - 694
Autor principal: Roberts, Nancy C.
Formato: Artículo
Publicado: Wiley-Blackwell Sep/Oct2011
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Beyond Smokestacks and Silos: Open-Source, Web-Enabled Coordination in Organizations and Networks.
      aug:
        au: Roberts, Nancy C.
        affil: Naval Postgraduate School
      su:
        Haiti
        United States
        United States. Patent & Trademark Office
        Web 2.0
        Cost control
        Haiti Earthquake, Haiti, 2010
        Disaster relief research
        Interagency coordination
      sug:
        subj:
          Web 2.0
          Haiti
          United States
          United States. Patent & Trademark Office
          Emergency and Other Relief Services
          Other Justice, Public Order, and Safety Activities
          Cost control
          Haiti Earthquake, Haiti, 2010
          Disaster relief research
          Interagency coordination
      ab: What accounts for coordination problems? Many mechanisms of coordination exist in both organizations and networks, yet despite their widespread use, coordination challenges persist. Some believe the challenges are growing even more serious. One answer lies in understanding that coordination is not a free good; it is expensive in terms of time, effort, and attention, or what economists call transaction and administrative costs. An alternative to improving coordination is to reduce its costs, yet there is little guidance in the literature to help managers and researchers calculate coordination costs or make design decisions based on cost reductions. This article explores two cases-the U.S. Patent and Trademark Office's Peer-to-Patent pilot program and the online relief effort in Haiti following the devastating earthquake there in 2010-to illustrate the advantages and constraints of using Web 2.0 technology as a mechanism of coordination and a tool for cost reduction. The lessons learned from these cases may offer practitioners and researchers a way out of our 'silos' and 'smokestacks.'
      pubtype: Academic Journal
      doctype: Article
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    language: English
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