Virtual reference in UK academic librariesThe virtual enquiry project 2008-2009.

Purpose – The purpose of this paper is to present a snapshot of virtual reference services (the use of instant messaging or chat for enquiries) in UK academic libraries, and provide information about software for libraries considering providing a virtual reference service. Design/methodology/approac...

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Publicado en:	Library Review Vol. 59; no. 1; pp. 40 - 56
Autores principales:	Barry, Eithne, Bedoya, Jaclyn Kelli, Groom, Carolyn, Patterson, Laurence
Formato:	Artículo
Publicado:	Emerald Publishing Limited 2010
Materias:	Electronic reference services (Libraries) Academic libraries Computer software Instant messaging United Kingdom
Acceso en línea:	Ver este registro en EBSCOhost