Behavioral performance and visual attention in communication multitasking: A comparison between instant messaging and online voice chat

Abstract: Participants carried out a visual pattern-matching task on a computer while communicating with a confederate either via instant messaging (IM) or online voice chat. Communicating with a confederate led to a 50% drop in visual pattern-matching performance in the IM condition and a 30% drop...

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Publicado en:Computers in Human Behavior Vol. 28; no. 3; pp. 968 - 976
Autores principales: Wang, Zheng, David, Prabu, Srivastava, Jatin, Powers, Stacie, Brady, Christine, D’Angelo, Jonathan, Moreland, Jennifer
Formato: Artículo
Publicado: Elsevier B.V. May2012
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May2012
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      pub: Elsevier B.V.
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        10.1016/j.chb.2011.12.018
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      tig:
        atl: Behavioral performance and visual attention in communication multitasking: A comparison between instant messaging and online voice chat
      aug:
        au:
          Wang, Zheng
          David, Prabu
          Srivastava, Jatin
          Powers, Stacie
          Brady, Christine
          D’Angelo, Jonathan
          Moreland, Jennifer
        affil:
          School of Communication, The Ohio State University, Derby Hall, 154 N. Oval Mall, Columbus, OH 43210, United States
          The Edward R. Murrow College of Communication, 101 Communication Addition, Washington State University, Pullman, WA 99164, United States
          E.W. Scripps School of Journalism, Ohio University, 32 Park Place Athens, OH 45701, United States
      su:
        Human behavior
        Instant messaging
        Online chat
        Media literacy
        Visual communication
        Attention
        Communication
        Literacy
        Speech
        Task performance
        Computer multitasking
        Comparative studies
        Pattern perception
        Automobile driving
        Computer graphics
        Thought & thinking
        Visual perception
      sug:
        subj:
          Human behavior
          Instant messaging
          Online chat
          Media literacy
          Visual communication
          Attention
          Communication
          Literacy
          Speech
          Task performance
          Internet Publishing and Broadcasting and Web Search Portals
          Computer multitasking
          Comparative studies
          Pattern perception
          Automobile driving
          Computer graphics
          Thought & thinking
          Visual perception
      keyword:
        Central bottleneck theory
        Divided attention
        Eye movement
        Limited capacity of processing
        Multitasking
        Threaded cognition
        Central bottleneck theory
        Divided attention
        Eye movement
        Limited capacity of processing
        Multitasking
        Threaded cognition
      ab: Abstract: Participants carried out a visual pattern-matching task on a computer while communicating with a confederate either via instant messaging (IM) or online voice chat. Communicating with a confederate led to a 50% drop in visual pattern-matching performance in the IM condition and a 30% drop in the voice condition. Visual fixations on pattern-matching were fewer and shorter during the communication task and a greater loss of fixations was found in the IM condition than the voice condition. The results, examined within a threaded cognition framework, suggest that distributing the work between the audio and visual channels reduces performance degradation. Implications for media literacy and distracted-driving are discussed.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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