Distance, ambiguity and appropriation: Structures affording impression management in a collocated organization

Abstract: Communication and collaboration technologies have recently given rise to unprecedented flexibility in work arrangements, including telecommuting and virtual teams with geographically distributed participants. Much research has consisted of comparing distant and collocated teams, arguing th...

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Publicado en:Computers in Human Behavior Vol. 28; no. 3; pp. 1028 - 1036
Autores principales: Birnholtz, Jeremy, Dixon, Graham, Hancock, Jeffrey
Formato: Artículo
Publicado: Elsevier B.V. May2012
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May2012
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        10.1016/j.chb.2012.01.005
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        atl: Distance, ambiguity and appropriation: Structures affording impression management in a collocated organization
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        au:
          Birnholtz, Jeremy
          Dixon, Graham
          Hancock, Jeffrey
        affil: Departments of Communication and Information Science, Cornell University, 336 Kennedy Hall, Ithaca, NY 14853, United States
      su:
        Impression management
        Telecommunication
        Face-to-face communication
        Virtual reality
        Associations, institutions, etc.
        Communication
        Interprofessional relations
        Language & languages
        Social skills
        Telecommuting
        Work environment
        Virtual work teams
        Distributed computing
        Probability theory
        Ambiguity
      sug:
        subj:
          Impression management
          Telecommunication
          Face-to-face communication
          Virtual reality
          Associations, institutions, etc.
          Communication
          Interprofessional relations
          Language & languages
          Social skills
          Telecommuting
          Work environment
          Other Similar Organizations (except Business, Professional, Labor, and Political Organizations)
          Other telecommunications
          Communication Equipment Repair and Maintenance
          Telecommunications Resellers
          All Other Telecommunications
          Virtual work teams
          Distributed computing
          Probability theory
          Ambiguity
      keyword:
        Adaptive structuration
        CMC
        Distance
        Transparency
        Adaptive structuration
        CMC
        Distance
        Transparency
      ab: Abstract: Communication and collaboration technologies have recently given rise to unprecedented flexibility in work arrangements, including telecommuting and virtual teams with geographically distributed participants. Much research has consisted of comparing distant and collocated teams, arguing that distance constrains communication opportunities, but this effect can be countered somewhat with communication media. In an “always connected” world, however, traditional conceptualizations of distance may be less useful in that communication opportunities are virtually constant for both distant and collocated teams. Working from an adaptive structuration perspective, we argue for a more nuanced treatment of distance, looking at its more specific effects, such as regulating the probability of unexpected face-to-face encounters, and affecting individuals’ control over the release of information. We show that even in a collocated setting, members of the organization we studied enacted structures that reflected the effects of distance on their behavior, but also reflected social constraints that enabled control over information flow, and the use of language to explain their behavior and maintain positive impressions.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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