Is Cooperation a Panacea? The Effect of Cooperative Response to Task Conflict on Team Performance.

Task conflict is unavoidable, and cooperation is widely adopted to manage task conflict within work teams. Prior studies demonstrated that the effects of cooperative response to task conflict on team performance can be positive or none. To explain the inconsistent effects, based on cooperation and c...

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Publicado en:Systems Research & Behavioral Science Vol. 29; no. 2; pp. 163 - 179
Autores principales: Chen, Zhen‐Jiao, Qin, Xin, Vogel, Douglas
Formato: Artículo
Publicado: Wiley-Blackwell Mar/Apr2012
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Mar/Apr2012
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        10.1002/sres.2104
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        atl: Is Cooperation a Panacea? The Effect of Cooperative Response to Task Conflict on Team Performance.
      aug:
        au:
          Chen, Zhen‐Jiao
          Qin, Xin
          Vogel, Douglas
        affil:
          Beijing Institute of Technology, Beijing China
          Department of Organization Management, Guanghua School of Management, Peking University, Beijing China
          Department of Information Systems and Department of Management, City University of Hong Kong, Hong Kong China
      su:
        China
        Teams in the workplace
        Cultural pluralism
        Conflict management
        Organizational performance
        Problem solving methodology
      sug:
        subj:
          Teams in the workplace
          Cultural pluralism
          Conflict management
          China
          Organizational performance
          Problem solving methodology
      keyword:
        cooperative response to task conflict
        knowledge integration
        need for cognition
        resource interdependence
        team performance
        cooperative response to task conflict
        knowledge integration
        need for cognition
        resource interdependence
        team performance
      ab: Task conflict is unavoidable, and cooperation is widely adopted to manage task conflict within work teams. Prior studies demonstrated that the effects of cooperative response to task conflict on team performance can be positive or none. To explain the inconsistent effects, based on cooperation and competition theory, this study explores how and when cooperative response to task conflict increases team performance. Seventy-one work teams from Chinese organizations responded to a survey. Results show that knowledge integration mediates the positive effect of cooperative response to task conflict on team performance. More interestingly, need for cognition and resource interdependence moderate the aforementioned mediating process in such a way that cooperative response increases team performance through knowledge integration only when need for cognition is high or when resource interdependence is high. Finally, theoretical and managerial implications are discussed. Copyright © 2012 John Wiley & Sons, Ltd.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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