Workflow and Electronic Health Records in Small Medical Practices.

This paper analyzes the workflow and implementation of electronic health record (EHR) systems across different functions in small physician offices. We characterize the differences in the offices based on the levels of computerization in terms of workflow, sources of time delay, and barriers to usin...

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Publicado en:Perspectives in Health Information Management pp. 1 - 17
Autores principales: Ramaiah, Mala, Subrahmanian, Eswaran, Sriram, Ram D., Lide, Bettijoyce B.
Formato: research tables/charts Journal Article
Publicado: American Health Information Management Association Spring2012
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Spring2012
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      pub: American Health Information Management Association
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        atl: Workflow and Electronic Health Records in Small Medical Practices.
      aug:
        au:
          Ramaiah, Mala
          Subrahmanian, Eswaran
          Sriram, Ram D.
          Lide, Bettijoyce B.
        affil: Research associate, National Institute of Standards and Technology, Gaithersburg, MD
      sug:
        subj:
          Electronic Health Records Utilization
          Systems Design
          Private Practice
          Adaptation, Occupational
          Task Performance and Analysis
          Family Practice
          Specialties, Medical
          Systems Implementation
          Questionnaires
          Interviews
          Data Collection Methods
          Time and Motion Studies
          Nonparticipant Observation
          Human
      ab: This paper analyzes the workflow and implementation of electronic health record (EHR) systems across different functions in small physician offices. We characterize the differences in the offices based on the levels of computerization in terms of workflow, sources of time delay, and barriers to using EHR systems to support the entire workflow. The study was based on a combination of questionnaires, interviews, in situ observations, and data collection efforts. This study was not intended to be a full-scale time-and-motion study with precise measurements but was intended to provide an overview of the potential sources of delays while performing office tasks. The study follows an interpretive model of case studies rather than a large-sample statistical survey of practices. To identify time-consuming tasks, workflow maps were created based on the aggregated data from the offices. The results from the study show that specialty physicians are more favorable toward adopting EHR systems than primary care physicians are. The barriers to adoption of EHR systems by primary care physicians can be attributed to the complex workflows that exist in primary care physician offices, leading to nonstandardized workflow structures and practices. Also, primary care physicians would benefit more from EHR systems if the systems could interact with external entities.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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