Outsourcing is so passé.
The article discusses outsourcing in the computing industry as of June 2012, focusing on the transfer of technical support and call centres to locations such as the Philippines and India, as well as the emergence of unsourcing which involves the development of Internet-based peer-to-peer support net...
| Publicado en: | Economist Vol. 403; no. 8787; pp. 8 - 10 |
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| Formato: | Artículo |
| Publicado: |
Economist Newspaper Limited
6/2/2012
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=76305727&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 76305727 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00130613 ECO jtl: Economist issn: 00130613 maglogo: N pubinfo: dt: 6/2/2012 vid: 403 iid: 8787 pid: 161 pub: Economist Newspaper Limited artinfo: ui: 76305727 ppf: 8 ppct: 2 formats: tig: atl: Outsourcing is so passé. aug: su: Philippines Facebook (Web resource) Twitter (Web resource) Outsourcing management Workforce planning Computer technical support Call centers Customer service management sug: subj: Philippines Telephone call centres Telemarketing Bureaus and Other Contact Centers Other Computer Related Services Other management consulting services Outsourcing management Workforce planning Computer technical support Call centers Customer service management Facebook (Web resource) Twitter (Web resource) ab: The article discusses outsourcing in the computing industry as of June 2012, focusing on the transfer of technical support and call centres to locations such as the Philippines and India, as well as the emergence of unsourcing which involves the development of Internet-based peer-to-peer support networks by corporations. The use of social networking websites such as Facebook and Twitter is also mentioned. pubtype: Periodical doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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