Why the FBI Can't Build a Case Management System.

A review of the problems that haunted the FBI's Virtual Case File and Sentinel case management programs and an examination of the technical reasons for these failures provide the basis for recommendations to help avoid their repetition.

Bibliographic Details
Published in:Computer (00189162) Vol. 45; no. 6; p. 73
Main Author: Israel, Jerome
Format: Opinion
Published: IEEE Jun2012
Subjects:
Online Access:View this record in EBSCOhost
Description
Summary:A review of the problems that haunted the FBI's Virtual Case File and Sentinel case management programs and an examination of the technical reasons for these failures provide the basis for recommendations to help avoid their repetition.