User satisfaction with the Family Health Program in Vespasiano, Minas Gerais, Brazil.

Objective. To assess factors influencing perspectives on Brazil's national Family Health Program (PSF) by exploring satisfaction with PSF units and home-visit community health agents and perceptions about PSF unit accessibility among frequent users (primary caretakers of children under age 5) in Ves...

Descripción completa

Detalles Bibliográficos
Publicado en:Pan American Journal of Public Health Vol. 31; no. 6; pp. 454 - 461
Autores principales: Mues, Katherine E., Resende, Joana C., Dos Santos, Otávio C., Perez, Lilian G., Ferreira, José A., Leon, Juan S.
Formato: Artículo
Publicado: World Health Organization Jun2012
Materias:
Acceso en línea:Ver este registro en EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=77896755&site=ehost-live
header:
  @attributes:
    shortDbName: ssf
    uiTerm: 77896755
    longDbName: Social Sciences Full Text (H.W. Wilson)
    uiTag: AN
  controlInfo:
    bkinfo:
    jinfo:
      jid:
        10204989
        55OA
      jtl: Pan American Journal of Public Health
      issn: 10204989
      maglogo: N
    pubinfo:
      dt: Jun2012
      vid: 31
      iid: 6
      pid: 437
      pub: World Health Organization
    artinfo:
      ui:
        77896755
        10.1590/S1020-49892012000600002
      ppf: 454
      ppct: 7
      formats:
        fmt:
          @attributes:
            type: P
            size: 190KB
      tig:
        atl: User satisfaction with the Family Health Program in Vespasiano, Minas Gerais, Brazil.
      aug:
        au:
          Mues, Katherine E.
          Resende, Joana C.
          Dos Santos, Otávio C.
          Perez, Lilian G.
          Ferreira, José A.
          Leon, Juan S.
        affil:
          Rollins School of Public Health, Emory University, Atlanta, Georgia, United States of America
          Faculdade da Saúde e Ecologia Humana (FASEH), Vespasiano, Minas Gerais, Brazil
      su:
        Minas Gerais (Brazil)
        Brazil
        Home care services
        Family medicine
        Health programs
        Multivariate analysis
        Regression analysis
      sug:
        subj:
          Home care services
          Minas Gerais (Brazil)
          Brazil
          Services for the Elderly and Persons with Disabilities
          Home Health Care Services
          Offices of All Other Miscellaneous Health Practitioners
          Offices of all other health practitioners
          Other provincial and territorial public administration
          Family medicine
          Health programs
          Multivariate analysis
          Regression analysis
      keyword:
        child welfare
        diarrhea
        infantile
        national health programs
        patient satisfaction
        Program evaluation
        rotavirus vaccines
        bienestar del niño
        Brasil
        diarrea infantil
        Evaluación de programas y proyectos de salud
        programas nacionales de salud
        satisfacción del paciente
        vacunas contra rotavirus
        child welfare
        diarrhea
        infantile
        national health programs
        patient satisfaction
        Program evaluation
        rotavirus vaccines
        bienestar del niño
        Brasil
        diarrea infantil
        Evaluación de programas y proyectos de salud
        programas nacionales de salud
        satisfacción del paciente
        vacunas contra rotavirus
      ab: Objective. To assess factors influencing perspectives on Brazil's national Family Health Program (PSF) by exploring satisfaction with PSF units and home-visit community health agents and perceptions about PSF unit accessibility among frequent users (primary caretakers of children under age 5) in Vespasiano, Minas Gerais. Methods. Data were collected though cross-sectional household surveys to determine programmatic and demographic factors affecting user satisfaction with the PSF. Multivariate logistic modeling was used to estimate users' satisfaction with PSF units and agents and perceived access to PSF unit services. Chi-square and analysis of variance (ANOV A) tests were used to estimate statistical differences. Results. The majority of caretakers were satisfied with both their PSF unit and their PSF community health agent and had received at least one monthly home visit from the health agent. Satisfaction with both the health agent and the unit was positively associated with perceived access to the unit and frequency of agent home visits. Caretakers who reported that their PSF agent made one or more home visits per month were more likely to perceive the PSF unit as being "accessible" (or "sometimes accessible"). Conclusions. The current data are important indicators of population health in Minas Gerais, Brazil, and suggest that users' satisfaction with the PSF and perceptions about its accessibility can be improved by ensuring that all households receive at least one health agent home visit per month. These results could be applied to other parts of Brazil or Latin America to improve understanding of user perceptions of health systems.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
    refInfo:
    copyright:
      @attributes:
        flag: N
    holdings:
      @attributes:
        islocal: N