End-users, Public Services, and Industrial Relations: The Restructuring of Social Services in Ontario.
The global financial crisis beginning in 2008 resulted in a ballooning public debt and government efforts to constrain public expenditures. Responses to the financial crisis and its impact on human services in Ontario demonstrate the complex interactions across key actors -- employers, government, u...
| Publicado en: | Industrial Relations / Relations Industrielles Vol. 67; no. 4; pp. 590 - 612 |
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| Formato: | Artículo |
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Universite Laval, Department of Industrial Relations
Fall2012
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=83696900&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 83696900 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 0034379X RID jtl: Industrial Relations / Relations Industrielles issn: 0034379X maglogo: N pubinfo: dt: Fall2012 vid: 67 iid: 4 pid: 2433 pub: Universite Laval, Department of Industrial Relations artinfo: ui: 83696900 10.7202/1013196ar ppf: 590 ppct: 22 formats: fmt: @attributes: type: P size: 360KB tig: atl: End-users, Public Services, and Industrial Relations: The Restructuring of Social Services in Ontario. aug: au: Hickey, Robert affil: Assistant Professor, School of Policy Studies, Queen's University, Kingston, Ontario su: Ontario Canada Social services Labor unions Public spending Developmental disabilities & society Services for people with disabilities Industrial relations Human services Public debts Global Financial Crisis, 2008-2009 History of Ontario, Canada Twenty-first century sug: subj: Social services Labor unions Public spending Developmental disabilities & society Services for people with disabilities Industrial relations Human services Public debts Ontario Canada Public Finance Activities Services for the Elderly and Persons with Disabilities Other Individual and Family Services Labor Unions and Similar Labor Organizations Global Financial Crisis, 2008-2009 History of Ontario, Canada Twenty-first century keyword: developmental services direct support workers transformation unions servicios de desarrollo sindicatos trabajador de apoyo directo transformación services de développement syndicats transformation travailleur de soutien direct developmental services direct support workers transformation unions servicios de desarrollo sindicatos trabajador de apoyo directo transformación services de développement syndicats transformation travailleur de soutien direct ab: The global financial crisis beginning in 2008 resulted in a ballooning public debt and government efforts to constrain public expenditures. Responses to the financial crisis and its impact on human services in Ontario demonstrate the complex interactions across key actors -- employers, government, unions, and family advocates. The case explores the role of end-users, including families and people with developmental disabilities, as actors in the industrial relations system. At the strategic level, end-users have precipitated significant public policy changes, including the closure of large, state-run institutions. End-users have displaced agency managers as employers at the organizational level. Finally, the case shows how end-users have changed the nature of the work process itself, shifting direct support from custodial care to a model of individual and community development. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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