The Experience Of Massachusetts Shows That Consumers Will Need Help In Navigating Insurance Exchanges.
In 2022 twenty-five million people are expected to purchase health insurance through exchanges to be established under the Affordable Care Act. Understanding how people seek information and make decisions about the insurance plans that are available to them may improve their ability to select a plan...
| Publicado en: | Health Affairs Vol. 32; no. 1; pp. 78 - 87 |
|---|---|
| Autores principales: | , , , , |
| Formato: | Journal Article |
| Publicado: |
Health Affairs Publishing, LLC
Jan2013
|
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=84951419&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 84951419 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 02782715 HAF jtl: Health Affairs issn: 02782715 maglogo: N pubinfo: dt: Jan2013 vid: 32 iid: 1 pid: 1453 pub: Health Affairs Publishing, LLC place: Washington, District of Columbia artinfo: ui: 84951419 108019974 10.1377/hlthaff.2012.0124 84951419 ppf: 78 ppct: 9 formats: tig: atl: The Experience Of Massachusetts Shows That Consumers Will Need Help In Navigating Insurance Exchanges. aug: au: Sinaiko, Anna D. Ross-Degnan, Dennis Soumerai, Stephen B. Lieu, Tracy Galbraith, Alison affil: Postdoctoral Research Fellow, Dept. of Health Policy & Management, Harvard School of Public Health, Boston, MA sug: subj: Insurance, Health Decision Making, Patient Methods Health Care Reform Massachusetts Human Massachusetts Patient Satisfaction Surveys Massachusetts Information Seeking Behavior Insurance Coverage Insurance Benefits Income Insurance, Health Standards World Wide Web Summated Rating Scaling Descriptive Statistics Questionnaires Eligibility Determination Confusion Employer-Employee Relations Funding Source ab: In 2022 twenty-five million people are expected to purchase health insurance through exchanges to be established under the Affordable Care Act. Understanding how people seek information and make decisions about the insurance plans that are available to them may improve their ability to select a plan and their satisfaction with it. We conducted a survey in 2010 of enrollees in one plan offered through Massachusetts's unsubsidized health insurance exchange to analyze how a sample of consumers selected their plans. More than 40 percent found plan information difficult to understand. Approximately one-third of respondents had help selecting plans-most commonly from friends or family members. However, one-fifth of respondents wished they had had help narrowing plan choices; these enrollees were more likely to report negative experiences related to plan understanding, satisfaction with affordability and coverage, and unexpected costs. Some may have been eligible for subsidized plans. Exchanges may need to provide more resources and decision-support tools to improve consumers' experiences in selecting a health plan. pubtype: Academic Journal doctype: Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
|---|