“Communicate Through the Roof”: A Case Study Analysis of the Communicative Rules and Resources of an Effective Global Virtual Team.

Challenges to effective collaboration are magnified when work teams are composed of geographically distributed members. Team members separated by time, distance, and culture often struggle with issues of trust, conflict, and potentially divisive subgroups. With global virtual teams becoming increasi...

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Detalles Bibliográficos
Publicado en:Communication Quarterly Vol. 61; no. 3; pp. 301 - 319
Autor principal: Scott, MurielE.
Formato: Case Study
Publicado: Eastern Communication Association Jul2013
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Eastern Communication Association
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        10.1080/01463373.2013.776987
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        atl: “Communicate Through the Roof”: A Case Study Analysis of the Communicative Rules and Resources of an Effective Global Virtual Team.
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        au: Scott, MurielE.
        affil: Department of Communication, University at Albany, State University of New York
      su:
        Organizational communication
        Teams in the workplace
        Group decision making
        Small group research
        Multinational work teams
        Computer software development
      sug:
        subj:
          Organizational communication
          Teams in the workplace
          Group decision making
          Small group research
          Custom Computer Programming Services
          Computer systems design and related services (except video game design and development)
          Multinational work teams
          Computer software development
      keyword:
        Organizational Communication
        Small Group
        Structuration Theory
        Teamwork
        Organizational Communication
        Small Group
        Structuration Theory
        Teamwork
      ab: Challenges to effective collaboration are magnified when work teams are composed of geographically distributed members. Team members separated by time, distance, and culture often struggle with issues of trust, conflict, and potentially divisive subgroups. With global virtual teams becoming increasingly common in organizations, it is important to understand how to minimize such interactional difficulties. This study examines rules and resources that members of a corporate global team draw on to structure their interactions. In this case study, team members draw on highly ritualized actions prescribed by their software development process and their enacted values to mitigate their communication challenges.
      pubtype: Academic Journal
      doctype: Case Study
      src: R
    language: English
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