Assessing the Treatment of Patron Privacy in Library 2.0 Literature.

As libraries begin to embrace Web 2.0 technologies to serve patrons, ushering in the era of Library 2.0, unique dilemmas arise regarding protection of patron privacy. The norms of Web 2.0 promote the open sharing of information-often personal information-and the design of many Library 2.0 services c...

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Publicado en:Information Technology & Libraries Vol. 32; no. 2; pp. 29 - 42
Autor principal: Zimmer, Michael
Formato: research tables/charts Journal Article
Publicado: American Library Association Jun2013
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Assessing the Treatment of Patron Privacy in Library 2.0 Literature.
      aug:
        au: Zimmer, Michael
        affil: Assistant Professor, School of Information Studies, and Director, Center for Information Policy Research, University of Wisconsin-Milwaukee.
      sug:
        subj:
          Libraries Trends
          Guest Relations
          Privacy and Confidentiality
          Library Services
          World Wide Web Applications
          Internet
          Social Media
          Blogs
          Human
          Content Analysis
          Serial Publications
          Funding Source
          Organizational Policies
      ab: As libraries begin to embrace Web 2.0 technologies to serve patrons, ushering in the era of Library 2.0, unique dilemmas arise regarding protection of patron privacy. The norms of Web 2.0 promote the open sharing of information-often personal information-and the design of many Library 2.0 services capitalize on access to patron information and might require additional tracking, collection, and aggregation of patron activities. Thus embracing Library 2.0 potentially threatens the traditional ethics of librarianship, where protecting patron privacy and intellectual freedom has been held paramount. As a step towards informing the decisions to implement Library 2.0 to adequately protect patron privacy, we must first understand how such concerns are being articulated within the professional discourse surrounding these next generation library tools and services. The study presented in this paper aims to determine whether and how issues of patron privacy are introduced, discussed, and settled, if at all, within trade publications utilized by librarians and related information professionals
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    language: English
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