Quality management in professional medical practices: are there effects on patient satisfaction?

Aim: It is possible to quantify the impact of medical care in specialised medical centers by measuring patient satisfaction. Modern quality management systems use this process as a part of result evaluation in the practice. This study describes an investigation of the influence of quality-management...

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Publicado en:	Journal of Public Health: From Theory to Practice (2198-1833) Vol. 21; no. 5; pp. 465 - 472
Autores principales:	Leicht, Karl-Heinz, Honekamp, Wilfried, Ostermann, Herwig
Formato:	Artículo
Publicado:	Springer Nature Oct2013
Materias:	Medical practice Patient satisfaction Chi-squared test Probability theory Quality assurance Questionnaires Statistics Surveys U-statistics Data analysis Data analysis software Descriptive statistics Evaluation
Acceso en línea:	Ver este registro en EBSCOhost