Digital Government, Open Architecture, and Innovation: Why Public Sector IT Will Never Be the Same Again.
This article argues that the future of public services will be shaped increasingly by the evolution of global, Internet-enabled, digital platforms, with two distinctive technical and commercial features. First, use of open standards and architectures that separate standard business logic from suppor...
| Publicado en: | Journal of Public Administration Research & Theory Vol. 23; no. 4; pp. 977 - 1005 |
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| Autores principales: | , |
| Formato: | Artículo |
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Oxford University Press / USA
Oct2013
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=90414045&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 90414045 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 10531858 172N jtl: Journal of Public Administration Research & Theory issn: 10531858 maglogo: N pubinfo: dt: Oct2013 vid: 23 iid: 4 pid: 622 pub: Oxford University Press / USA artinfo: ui: 90414045 10.1093/jopart/mus022 ppf: 977 ppct: 28 formats: tig: atl: Digital Government, Open Architecture, and Innovation: Why Public Sector IT Will Never Be the Same Again. aug: au: Fishenden, Jerry Thompson, Mark affil: London School of Economics and Political Science; Judge Business School, University of Cambridge su: Technological innovations Information technology Marketplaces Internet in public administration Open architecture (Computer science) Application software Commercial products sug: subj: Technological innovations Information technology Marketplaces Custom Computer Programming Services Software Publishers Software publishers (except video game publishers) Commodity Contracts Dealing Commodity Contracts Brokerage Internet in public administration Open architecture (Computer science) Application software Commercial products ab: This article argues that the future of public services will be shaped increasingly by the evolution of global, Internet-enabled, digital platforms, with two distinctive technical and commercial features. First, use of open standards and architectures that separate standard business logic from supporting applications will allow government to become technology- and vendor-agnostic, freeing it from its overdependence on proprietary systems and suppliers. Second, over time, open standards and increased market choice will drive both innovation and progressive convergence on cheaper, standard “utility” public services. These two features will combine to create a powerful dynamic situation, driving disintegration of traditional “black boxed” technologies and services, traditionally organized around “systems integrators” and departmental structures, and their reaggregation around the citizen in the form of services. Such reaggregation is allowing progressively sharp distinctions between niche/innovative and commodity/standard offerings, supplied by a plural, innovative, and more cost-effective marketplace, with unprecedented implications for the way in which the state buys and deploys technology. We draw on a range of data from across public and private sectors to illustrate our argument and identify some key policy and implementation recommendations. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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