| Sumario: | The article describes multimedia kiosks which may eventually replace banking branches entirely. Multimedia kiosks could have an even bigger impact than phone banking. Spain's La Caixa Bank has one of the biggest networks of kiosks, with over 650 terminals. Its machines let customers pay bills, car fines and even taxes. Last year they sold almost 700,000 tickets for trains and other forms of travel, as well as for concerts and football matches. In Great Britain, Nationwide, Co-operative Bank and National Westminster are rolling out their own video kiosks.
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