Quantifying search and switching costs in the US auto insurance industry.

I estimate demand for auto insurance in the presence of two types of market frictions: search and switching costs. I develop an integrated utility-maximizing model in which consumers decide over which and how many companies to search and from which company to purchase. My modelling approach rational...

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Publicado en:	RAND Journal of Economics (Wiley-Blackwell) Vol. 45; no. 4; pp. 847 - 885
Autor principal:	Honka, Elisabeth
Formato:	Artículo
Publicado:	Wiley-Blackwell Winter2014
Materias:	United States Customer retention Switching costs Insurance companies Automobile industry
Acceso en línea:	Ver este registro en EBSCOhost