The Real Effects of Relational Contracts.
Does the 'soft side' of management matter? Many managers assert that 'firm culture' is strongly correlated with productivity, but there are few robust tests of this assertion. In a set of field experiments, we study driver productivity within a large US logistics company that is arguably transitioni...
| Published in: | American Economic Review Vol. 105; no. 5; pp. 452 - 457 |
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| Main Authors: | , , , |
| Format: | Article |
| Published: |
American Economic Association
May2015
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| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=102579692&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 102579692 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00028282 AER jtl: American Economic Review issn: 00028282 maglogo: N pubinfo: dt: May2015 vid: 105 iid: 5 pid: 22 pub: American Economic Association artinfo: ui: 102579692 10.1257/aer.p20151002 ppf: 452 ppct: 5 formats: tig: atl: The Real Effects of Relational Contracts. aug: au: Blader, Steven Gartenberg, Claudine Henderson, Rebecca Prat, Andrea affil: Department of Management and Organizations, New York University Stern School of Business, 40 West 4th Street, New York, NY 10012 (e-mail: ) Harvard Business School, Soldiers Field, Boston, MA 02163 (e-mail: ) Columbia Business School, 3022 Broadway, New York, NY 10027 (e-mail: ) su: Corporate culture Labor productivity Psychological contracts (Employment) Industrial relations Trucking Truck drivers Process optimization Lean management sug: subj: Corporate culture Labor productivity Psychological contracts (Employment) Industrial relations Other Support Activities for Road Transportation General Freight Trucking, Local General Freight Trucking, Long-Distance, Truckload Specialized Freight (except Used Goods) Trucking, Local Specialized Freight (except Used Goods) Trucking, Long-Distance Trucking Truck drivers Process optimization Lean management ab: Does the 'soft side' of management matter? Many managers assert that 'firm culture' is strongly correlated with productivity, but there are few robust tests of this assertion. In a set of field experiments, we study driver productivity within a large US logistics company that is arguably transitioning from one relational contract to another, while leaving formal practices and incentives unchanged. We find that sites under the new contract are associated with 1/8 percent higher productivity. Our findings suggest that relational contracts have a first-order effect on productivity and that they can be altered over time. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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