Computing the expected cost of an appointment schedule for statistically identical customers with probabilistic service times.
A cogent method is presented for computing the expected cost of an appointment schedule where customers are statistically identical, the service time distribution has known mean and variance, and customer no-shows occur with time-dependent probability. The approach is computationally efficient and c...
| Publicado en: | Scientific World Journal pp. 949726 - 949727 |
|---|---|
| Autor principal: | |
| Formato: | Journal Article |
| Publicado: |
Wiley-Blackwell
2014
|
| Acceso en línea: | Ver este registro en EBSCOhost |