Computing the expected cost of an appointment schedule for statistically identical customers with probabilistic service times.
A cogent method is presented for computing the expected cost of an appointment schedule where customers are statistically identical, the service time distribution has known mean and variance, and customer no-shows occur with time-dependent probability. The approach is computationally efficient and c...
| Published in: | Scientific World Journal pp. 949726 - 949727 |
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| Format: | Journal Article |
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Wiley-Blackwell
2014
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| Online Access: | View this record in EBSCOhost |