The impact of patient and physician computer mediated communication skill training on reported communication and patient satisfaction.

OBJECTIVE: The objective was to evaluate parallel patient and physician computer-mediated communication skill training on participants' report of skill use and patient satisfaction. METHODS: Separate patient and clinician web-tools comprised of over 500, 10-s video clips demonstrating patient-center...

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Bibliographic Details

Published in:	Patient Education & Counseling Vol. 88; no. 3; pp. 406 - 414
Main Authors:	Roter DL, Wexler R, Naragon P, Forrest B, Dees J, Almodovar A, Wood J
Format:	research randomized controlled trial Journal Article
Published:	Elsevier B.V. Sep2012
Online Access:	View this record in EBSCOhost