Characterizing complexity in socio-technical systems: a case study of a SAMU Medical Regulation Center.

Complexity theory has been adopted by a number of studies as a benchmark to investigate the performance of socio-technical systems, especially those that are characterized by relevant cognitive work. However, there is little guidance on how to assess, systematically, the extent to which a system is...

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Detalles Bibliográficos
Publicado en:Work Vol. 41; pp. 1811 - 1818
Autores principales: Soares, Marcelo M., Jacobs, Karen, Righi, Angela Weber, Wachs, Priscila, Saurin, Tarcísio Abreu
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. 2012 Supplement
Acceso en línea:Ver este registro en EBSCOhost