Technology and the sales force: Amach, Inc.

This paper explores the application of sales force technology by Amach, Inc. a Detroit based medical device firm. Sales force technology represents a variety of dynamic tools that can help the sales force. While these tools cannot replace the salesperson and generate deals from customers, they can e...

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Publicado en:Journal of Hospital Marketing & Public Relations Vol. 14; no. 1; pp. 79 - 92
Autor principal: Carter T
Formato: case study tables/charts Journal Article
Publicado: Taylor & Francis Ltd 2002
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Technology and the sales force: Amach, Inc.
      aug:
        au: Carter T
        affil: Associate Professor and Chair, Business Administration and Professional Programs, Wagner College
      sug:
        subj:
          Computer Systems
          Equipment and Supplies
          Marketing Methods
          User-Computer Interface
          Dialysis Equipment and Supplies
          Information Management
          Management Information Systems
          Michigan
          Organizational Efficiency
          Sellers and Selling
          United States
      ab: This paper explores the application of sales force technology by Amach, Inc. a Detroit based medical device firm. Sales force technology represents a variety of dynamic tools that can help the sales force. While these tools cannot replace the salesperson and generate deals from customers, they can enhance efficiency and effectiveness levels. Sales force technology can range from computer laptops, pagers, cellular phones, desktop personal computers and software for contact management, database management and multimedia presentations. The key for sales managers to remember is that these tools do not drive themselves and still need the skill of management to get the best results. Managerial suggestions and research ideas are presented.
      pubtype: Academic Journal
      doctype:
        case study
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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