| Sumario: | Many health care leaders realize the impact that practice behaviors can have on the cost of delivering patient care without compromising quality.The authors describe the assessment, interventions, and impact experienced within one institution that targeted financial educational efforts to nurses, pharmacists, and residents.This study involved an assessment of baseline financial knowledge regarding charges, reimbursement, and regulatory issues prior to implementing several initiatives.Educational information regarding financial issues was discussed in the hospital newsletters, a new employee orientation video, and self-learning modules.Another initiative focused on reducing the number of supplies provided to patients at discharge by educating nurses on the community resources available to help patients after discharge as well as the financial impact of supply use.Financial knowledge improved slightly over the study period, as did documentation for patient charge items.
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