Physician office productivity improvement through operations analysis and process redesign.
The operation of any physician practice is a complicated process with many different functions and systems. Though frequently overlooked, operations improvements and efficiencies are possible if a participative, process-oriented approach is used. An actual case study of a 'hospital system-owned' pri...
| Published in: | Journal of Ambulatory Care Management Vol. 25; no. 4; pp. 37 - 53 |
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| Format: | research tables/charts Journal Article |
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Lippincott Williams & Wilkins
Oct2002
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| Online Access: | View this record in EBSCOhost |
| Summary: | The operation of any physician practice is a complicated process with many different functions and systems. Though frequently overlooked, operations improvements and efficiencies are possible if a participative, process-oriented approach is used. An actual case study of a 'hospital system-owned' primary care physician group practice is presented. The methods of analysis and specific actions for improvement in operational efficiency and quality are described in detail. Opportunities for cost reduction, increased revenues, and increased patient and physician satisfaction are identified. Copyright © 2002 by Aspen Publishers, Inc. |
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