Quality improvement and health care: an annotated bibliography.

W. Edwards Deming's theories of continuous quality improvement, using statistical analysis to identify problems or errors in operational processes, are in the early stages of development in service organizations after substantial success in industry, especially in Japan. Information on continuous qu...

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Detalles Bibliográficos
Publicado en:Medical Reference Services Quarterly Vol. 11; no. 2; pp. 13 - 27
Autor principal: Tomlin AC
Formato: bibliography Journal Article
Publicado: Taylor & Francis Ltd May1992
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:W. Edwards Deming's theories of continuous quality improvement, using statistical analysis to identify problems or errors in operational processes, are in the early stages of development in service organizations after substantial success in industry, especially in Japan. Information on continuous quality improvement for libraries is sparse. The articles in this annotated bibliography will help interested readers learn more about this theory and its application in the health care business.