Quality improvement and health care: an annotated bibliography.
W. Edwards Deming's theories of continuous quality improvement, using statistical analysis to identify problems or errors in operational processes, are in the early stages of development in service organizations after substantial success in industry, especially in Japan. Information on continuous qu...
| Published in: | Medical Reference Services Quarterly Vol. 11; no. 2; pp. 13 - 27 |
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| Format: | bibliography Journal Article |
| Published: |
Taylor & Francis Ltd
May1992
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| Online Access: | View this record in EBSCOhost |