Audit and feedback intervention: An examination of differences in chiropractic record-keeping compliance.

Objective: The objective of this study was to investigate the association of a clinical documentation quality improvement program using audit-feedback with clinical compliance to indicators of quality chart documentation. Methods: This was an analysis of differences between adherence to quality indi...

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Published in:Journal of Chiropractic Education (Allen Press Publishing Services Inc.) Vol. 28; no. 2; pp. 123 - 130
Main Authors: Homb, Nicole M., Sheybani, Shayan, Derby, Dustin, Wood, Kurt
Format: research tables/charts Journal Article
Published: KnowledgeWorks Global, Ltd Oct2014
Online Access:View this record in EBSCOhost
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        10425055
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      jtl: Journal of Chiropractic Education (Allen Press Publishing Services Inc.)
      issn: 10425055
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      dt: Oct2014
      vid: 28
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      pub: KnowledgeWorks Global, Ltd
      place: Richmond, Virginia
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        atl: Audit and feedback intervention: An examination of differences in chiropractic record-keeping compliance.
      aug:
        au:
          Homb, Nicole M.
          Sheybani, Shayan
          Derby, Dustin
          Wood, Kurt
        affil: Clinical research fellow, Palmer College of Chiropractic
      sug:
        subj:
          Chiropractic Practice
          Medical Records
          Professional Compliance
          Human
          Feedback
          Audit
          Post Hoc Analysis
          Analysis of Variance
          Effect Size
          Data Analysis Software
          Descriptive Statistics
      ab: Objective: The objective of this study was to investigate the association of a clinical documentation quality improvement program using audit-feedback with clinical compliance to indicators of quality chart documentation. Methods: This was an analysis of differences between adherence to quality indicators of chiropractic record documentation and audit-feedback intervention (feedback report only vs. feedback report with one-on-one educational consultation) at different campuses. Comparisons among groups were analyzed using analysis of variance (ANOVA), Tukey or Dunnett post hoc tests, and Cohen's d effect size estimates. Results: There was a significant increase in the mean percentile compliance in 2 of 5 compliance areas and 1 of 11 compliance objectives. Campus B demonstrated significantly higher levels of compliance relative to campus A and/or campus C in 5 of 5 compliance areas and 7 of 11 compliance objectives. Across-campus comparisons indicated that the compliance area Review (Non-Medicare) Treatment Plan [F(2,18) = 17.537, p < .001] and compliance objective Treatment Plan Goals [F(2,26) = 5.653, p < .001] exhibited the highest practical importance for clinical compliance practice. Conclusions: Feedback of performance improved compliance to indicators of quality health record documentation, especially when baseline adherence is relatively low. Required educational consultations with clinicians combined with audit-feedback were no more effective at increasing compliance to indicators of quality health record documentation than audit-feedback alone.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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