Serving Seniors: Innovation and Public Sector Service Delivery.

Public administration scholars have contributed little to the explosion of research on aging in Canada by examining the implications of population aging for public organizations in general and government service delivery in particular. Studies dealing with the impact of innovations in information te...

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Publicado en:Innovation Journal Vol. 20; no. 2; pp. 1 - 19
Autor principal: Kernaghan, Kenneth
Formato: Artículo
Publicado: Innovation Journal 2015
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Innovation Journal
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        atl: Serving Seniors: Innovation and Public Sector Service Delivery.
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        au: Kernaghan, Kenneth
      su:
        Canada
        Civil service
        Public sector
        Technology & older people
        Innovation management
        Population aging
      sug:
        subj:
          Civil service
          Public sector
          Technology & older people
          Canada
          Other General Government Support
          Innovation management
          Population aging
      keyword:
        aging
        information technology
        innovation
        public sector
        service delivery
        aging
        information technology
        innovation
        public sector
        service delivery
      ab: Public administration scholars have contributed little to the explosion of research on aging in Canada by examining the implications of population aging for public organizations in general and government service delivery in particular. Studies dealing with the impact of innovations in information technology (IT) on services to seniors are especially rare. This paper aims to help remedy this deficiency by examining government service delivery to seniors, with primary attention to the impact of current and anticipated advances in IT. Public administration scholars can learn a great deal from other academic disciplines about government service delivery to seniors. What is missing is research that sets aging within the specific theoretical, conceptual and practical concerns of the field of public administration, contributes to cross-disciplinary work in gerontology and informs the policy and program decisions of governments.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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