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The article focuses on the decision of banks in Japan to open cash dispensers 24 hours a day. After big mergers, banks have closed hundreds of branches so that in order to withdraw cash after hours, bank customers may pay for using cash dispensers. Banks realized the importance of being customer fri...
| Publicado en: | Economist Vol. 368; no. 8343; pp. 76 - 78 |
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| Formato: | Artículo |
| Publicado: |
Economist Newspaper Limited
9/27/2003
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| Sumario: | The article focuses on the decision of banks in Japan to open cash dispensers 24 hours a day. After big mergers, banks have closed hundreds of branches so that in order to withdraw cash after hours, bank customers may pay for using cash dispensers. Banks realized the importance of being customer friendly to win accounts. |
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