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The article focuses on the decision of banks in Japan to open cash dispensers 24 hours a day. After big mergers, banks have closed hundreds of branches so that in order to withdraw cash after hours, bank customers may pay for using cash dispensers. Banks realized the importance of being customer fri...

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Detalles Bibliográficos

Publicado en:	Economist Vol. 368; no. 8343; pp. 76 - 78
Formato:	Artículo
Publicado:	Economist Newspaper Limited 9/27/2003
Materias:	Banking industry Financial institutions Automated teller machines Customer relations Japan
Acceso en línea:	Ver este registro en EBSCOhost