Redesigning delivery of care: a four-frame analysis of patient-centered innovations in six United States hospitals.
Two new phenomena, the need to contain costs and the shift to customer service as one measurement of quality, pressured the health care delivery arena in a unique way in the 1980s. The resulting environment encouraged a small number of hospitals to redesign patient care delivery systems, an innovati...
| Publicado en: | Redesigning Delivery of Care: A Four-frame Analysis of Patient-centered Innovations in Six United States Hospitals pp. 175 p - 176 |
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| Autor principal: | |
| Formato: | research Doctoral Dissertation |
| Publicado: |
UNION INSTITUTE
1994
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| Acceso en línea: | Ver este registro en EBSCOhost |