Quality Function Deployment: Application to Chemotherapy Unit Services.

Background: Today's healthcare organizations are challenged by pressures to meet growing population demands and enhance community health through improving service quality. Quality function deployment is one of the widely-used customer-driven approaches for health services development. In the current...

Descripción completa

Detalles Bibliográficos
Publicado en:Middle East Journal of Cancer Vol. 6; no. 4; pp. 219 - 229
Autores principales: Hashemi, Neda, Marzban, Maryam, Delavari, Sajad
Formato: pictorial research tables/charts Journal Article
Publicado: Middle East Journal of Cancer Oct2015
Acceso en línea:Ver este registro en EBSCOhost