Quality Function Deployment: Application to Chemotherapy Unit Services.
Background: Today's healthcare organizations are challenged by pressures to meet growing population demands and enhance community health through improving service quality. Quality function deployment is one of the widely-used customer-driven approaches for health services development. In the current...
| Published in: | Middle East Journal of Cancer Vol. 6; no. 4; pp. 219 - 229 |
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| Main Authors: | , , |
| Format: | pictorial research tables/charts Journal Article |
| Published: |
Middle East Journal of Cancer
Oct2015
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| Online Access: | View this record in EBSCOhost |