Mutual development in mass collaboration: Identifying interaction patterns in customer-initiated software product development.

In this paper we investigate computer-supported collaborative learning (CSCL) and innovation in a large-scale distributed setting. Get Satisfaction (GS), a social media platform for involving customers in product development activities, is our case study. In order to identify how end users contribut...

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Detalles Bibliográficos

Publicado en:	Computers in Human Behavior Vol. 65; pp. 77 - 92
Autores principales:	Andersen, Renate, Mørch, Anders I.
Formato:	Artículo
Publicado:	Elsevier B.V. Dec2016
Materias:	Interprofessional relations World Wide Web Social media Application software Software architecture
Acceso en línea:	Ver este registro en EBSCOhost