When Self Is the Source: Effects of Media Customization on Message Processing.

Customization of media technologies enables users to become active sources in the communication process. But, does this sense of “self-as-source” alter the way users process information received via customized interfaces? A between-subjects experiment (N= 146) was conducted to answer this question....

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Publicado en:Media Psychology Vol. 19; no. 4; pp. 561 - 589
Autores principales: Kang, Hyunjin, Sundar, S. Shyam
Formato: Artículo
Publicado: Taylor & Francis Ltd Oct-Dec2016
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Oct-Dec2016
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      pub: Taylor & Francis Ltd
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        10.1080/15213269.2015.1121829
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          Kang, Hyunjin
          Sundar, S. Shyam
        affil:
          Center for the Connected Consumer, George Washington University School of Business, Washington, DC, USA
          Media Effects Research Laboratory, The Pennsylvania State University, State College, Pennsylvania, USA
      su:
        Mass media
        Communication
        Social influence
        Message processing (Telecommunication)
        Persuasive technology
      sug:
        subj:
          Mass media
          Communication
          Social influence
          Message processing (Telecommunication)
          Persuasive technology
      ab: Customization of media technologies enables users to become active sources in the communication process. But, does this sense of “self-as-source” alter the way users process information received via customized interfaces? A between-subjects experiment (N= 146) was conducted to answer this question. Data indicate that the effect of self-driven customization (high vs. low self-as-source) on persuasive message processing is mediated by perceived identity. Those who experience high self-as-source tend to process messages less systematically, but perceive the message topic as more important and show greater intention to follow the suggestions of messages than those with a low sense of self-as-source, an effect that is mediated by perceived identity. Theoretical implications for persuasive technologies, dual process models, and the agency model of customization are discussed, followed by practical implications for communicators who wish to incorporate new media technologies into their social influence campaigns.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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