Don't be deceived: Using linguistic analysis to learn how to discern online review authenticity.
This article uses linguistic analysis to help users discern the authenticity of online reviews. Two related studies were conducted using hotel reviews as the test case for investigation. The first study analyzed 1,800 authentic and fictitious reviews based on the linguistic cues of comprehensibility...
| Publicado en: | Journal of the Association for Information Science & Technology Vol. 68; no. 6; pp. 1525 - 1539 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Jun2017
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| Acceso en línea: | Ver este registro en EBSCOhost |