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Developing Empathic Communication Skills Through Service Learning: A Qualitative Case Study.

Purpose To examine whether service learning is a suitable means for improving radiation therapy students' empathic communication skills, which are essential to quality patient care. Methods Ten recent graduates of a radiation therapy program participated in this qualitative study. Data were triangul...

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Published in:Radiation Therapist Vol. 26; no. 2; pp. 106 - 116
Main Author: Lasley, Julie
Format: research tables/charts Journal Article
Published: American Society of Radiologic Technologists Fall2017
Online Access:View this record in EBSCOhost
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      dt: Fall2017
      vid: 26
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      pub: American Society of Radiologic Technologists
      place: Alburquerque, New Mexico
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        atl: Developing Empathic Communication Skills Through Service Learning: A Qualitative Case Study.
      aug:
        au: Lasley, Julie
        affil: Radiation therapy program chair for Baptist College of Health Sciences in Memphis, Tennessee
      sug:
        subj:
          Communication Skills Training
          Service Learning
          Empathy
          Students, Radiologic Technology
          Reflection
          Qualitative Studies
          Triangulation
          Semi-Structured Interview
          Audit
          Thematic Analysis
          Adult
          Female
          Male
          Human
          Adult: 19-44 years
          Female
          Male
      ab: Purpose To examine whether service learning is a suitable means for improving radiation therapy students' empathic communication skills, which are essential to quality patient care. Methods Ten recent graduates of a radiation therapy program participated in this qualitative study. Data were triangulated through semistructured interviews with the participants, their reflections, and researcher observations and reflection notes. Discussion Service learning can be an effective instructional strategy for improving students' empathic communication skills. The health care industry emphasizes efficiency and profitability through technical expertise, often overlooking the human aspects of patient care. Radiation therapy educators are challenged with implementing instructional strategies that motivate and engage students to learn effective caring behaviors that are essential to providing quality patient care. Conclusion This qualitative case study demonstrated that radiation therapy educators can use service learning experiences as an instructional strategy to improve students' empathic communication skills.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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