Traditional Case Management Is a Commodity: Mobility, Analytics, and Interoperability drive better Outcomes.

The article discusses the three key capabilities supported by information technology that health and human service (H/HS) agencies should focus on when building a modern and responsive H/HS system. Topics covered include how case management systems can help improve efficiency and consistency across...

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Detalles Bibliográficos
Publicado en:	Policy & Practice (19426828) Vol. 76; no. 2; pp. 16 - 20
Autores principales:	Venzke, Stuart, Jones, Mary-Sara, Dommel, Paul
Formato:	Artículo
Publicado:	American Public Human Services Association Apr2018
Materias:	Information technology Social services case management Social services Human services Internetworking
Acceso en línea:	Ver este registro en EBSCOhost

Descripción
Sumario:	The article discusses the three key capabilities supported by information technology that health and human service (H/HS) agencies should focus on when building a modern and responsive H/HS system. Topics covered include how case management systems can help improve efficiency and consistency across an agency, the advantages of an interoperable H/HS system, and how interoperability, analytics, and mobility have made it possible for innovative H/HS leaders to provide service.