Traditional Case Management Is a Commodity: Mobility, Analytics, and Interoperability drive better Outcomes.

The article discusses the three key capabilities supported by information technology that health and human service (H/HS) agencies should focus on when building a modern and responsive H/HS system. Topics covered include how case management systems can help improve efficiency and consistency across...

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Publicado en:Policy & Practice (19426828) Vol. 76; no. 2; pp. 16 - 20
Autores principales: Venzke, Stuart, Jones, Mary-Sara, Dommel, Paul
Formato: Artículo
Publicado: American Public Human Services Association Apr2018
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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          Venzke, Stuart
          Jones, Mary-Sara
          Dommel, Paul
        affil:
          U.S. State and Local Health and Human Services Leader at IBM
          Global Leader for Government Health and Human Services at IBM
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        Information technology
        Social services case management
        Social services
        Human services
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          Social services case management
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          Human services
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      ab: The article discusses the three key capabilities supported by information technology that health and human service (H/HS) agencies should focus on when building a modern and responsive H/HS system. Topics covered include how case management systems can help improve efficiency and consistency across an agency, the advantages of an interoperable H/HS system, and how interoperability, analytics, and mobility have made it possible for innovative H/HS leaders to provide service.
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