Decision-making about the adoption of information technology in social welfare agencies: some key considerations.
Government and non-government social welfare agencies have invested heavily in information technology, such as electronic information systems (IS) but evaluations have shown that they may undermine rather than support frontline practice. In this article, the findings of research in which senior mana...
| Published in: | European Journal of Social Work Vol. 21; no. 4; pp. 521 - 530 |
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| Format: | Article |
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Taylor & Francis Ltd
Jul2018
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=129951227&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 129951227 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 13691457 BHX jtl: European Journal of Social Work issn: 13691457 maglogo: N pubinfo: dt: Jul2018 vid: 21 iid: 4 pid: 377 pub: Taylor & Francis Ltd artinfo: ui: 129951227 10.1080/13691457.2017.1297773 ppf: 521 ppct: 9 formats: tig: atl: Decision-making about the adoption of information technology in social welfare agencies: some key considerations. aug: au: Gillingham, Philip affil: School of Nursing, Midwifery and Social Work, University of Queensland, Brisbane, Australia su: United Kingdom Public welfare Diffusion of innovations World Wide Web Application software Systems development sug: subj: Public welfare Diffusion of innovations World Wide Web United Kingdom Software publishers (except video game publishers) Software Publishers Custom Computer Programming Services Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) Emergency and Other Relief Services Health and Welfare Funds Other Individual and Family Services Internet Publishing and Broadcasting and Web Search Portals Application software Systems development keyword: information systems social welfare agencies Technology adoption information systems social welfare agencies Technology adoption ab: Government and non-government social welfare agencies have invested heavily in information technology, such as electronic information systems (IS) but evaluations have shown that they may undermine rather than support frontline practice. In this article, the findings of research in which senior managers and information technology managers were asked to reflect on why a particular application failed to achieve its aims are presented. The insights they provide can be used to guide future decision-making about the adoption of information technology. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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