Experiencia de usuario y medios de comunicación. La regla de los tres clics en las webs de periódicos para smartphones.

Introduction: access to online information is carried out throughout smartphones, so is basic that newspapers websites for these devices are designed from a user experience perspective. This work aims at determining the number of clicks that users are willing to do in order to get the content they a...

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Publicado en:Revista Latina de Comunicación Social no. 73; pp. 595 - 614
Autores principales: Jiménez Iglesias, Lucía, Aguilar Paredes, Carlos, Sánchez Gómez, Lydia, Gutiérrez, Mario Pérez-Montoro
Formato: Artículo
Publicado: Revista Latina de Comunicacion Social 2018
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Experiencia de usuario y medios de comunicación. La regla de los tres clics en las webs de periódicos para smartphones.
      aug:
        au:
          Jiménez Iglesias, Lucía
          Aguilar Paredes, Carlos
          Sánchez Gómez, Lydia
          Gutiérrez, Mario Pérez-Montoro
        affil:
          Universitat de Barcelona (España)
          Profesor Asociado. Universitat de Barcelona (España)
          Profesora Contratada Doctor. Universitat de Barcelona (España)
          Profesor Contratado Doctor. Universitat de Barcelona (España)
      su: User experience
      sug:
        subj: User experience
      keyword:
        Digital media
        mobile devices
        three click rule
        user experience
        Cibermedios
        dispositivos móviles
        experiencia de usuario
        regla de los tres clics
        smartphones
        Digital media
        mobile devices
        three click rule
        user experience
        Cibermedios
        dispositivos móviles
        experiencia de usuario
        regla de los tres clics
        smartphones
      ab: Introduction: access to online information is carried out throughout smartphones, so is basic that newspapers websites for these devices are designed from a user experience perspective. This work aims at determining the number of clicks that users are willing to do in order to get the content they are looking for. Methodology: User tests are carried out to observe users' performance and reactions while navigating these websites. The methodological approach is a concurrent design based on triangulation and it includes the collection of quantitative and qualitative data. Results: The number of clicks is not related to failure but it is associated with the perception of difficulty. Discussion and Conclusions: It is advisable for newspapers' mobile websites to include a search engine which allows users to access information straightaway.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: Spanish
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