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Optimal discovery? Siri, Alexa, and other virtual personal assistants in libraries.

Should libraries use virtual personal assistants (VPAs), such as Siri and Alexa, within the physical library? VPAs are interfaces that support users with information retrieval and task performance. They are largely proprietary software and hardware that exist in numerous, consumer-driven fields. The...

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Published in:Public Services Quarterly Vol. 16; no. 1; pp. 41 - 48
Main Author: Zimmett, Jeremy
Format: Article
Published: Taylor & Francis Ltd Jan-Mar2020
Subjects:
Libraries
Technology
Privacy
Intelligent personal assistants
Internetworking
Online Access:View this record in EBSCOhost

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