User Experience Methods and Maturity in Academic Libraries.
This article presents a mixed-methods study of the methods and maturity of user experience (UX) practice in academic libraries. The authors apply qualitative content analysis and quantitative statistical analysis to a research dataset derived from a survey of UX practitioners. Results reveal the typ...
| Publicado en: | Information Technology & Libraries Vol. 39; no. 1; pp. 1 - 32 |
|---|---|
| Autores principales: | , , |
| Formato: | glossary research tables/charts Journal Article |
| Publicado: |
American Library Association
2020
|
| Acceso en línea: | Ver este registro en EBSCOhost |
| Sumario: | This article presents a mixed-methods study of the methods and maturity of user experience (UX) practice in academic libraries. The authors apply qualitative content analysis and quantitative statistical analysis to a research dataset derived from a survey of UX practitioners. Results reveal the type and extent of UX methods currently in use by practitioners in academic libraries. Themes extracted from the survey responses also reveal a set of factors that influence the development of UX maturity. Analysis and discussion focus on organizational characteristics that influence UX methods and maturity. The authors conclude by offering a library-focused maturity scale with recommended practices for advancing UX maturity in academic libraries. |
|---|