REDUCING EXPERTISE TENSION.
As an explicit design topic, end-user development (EUD) is rather new to human-computer interaction (HCI), although it is implicitly embedded in many design projects. What makes EUD different from other HCI topics is that in traditional HCI terms, users are experts in their tasks, and good tools sho...
| Published in: | Communications of the ACM Vol. 47; no. 9; pp. 39 - 41 |
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| Format: | Article |
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Association for Computing Machinery
Sep2004
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=14376973&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 14376973 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 00010782 ACM jtl: Communications of the ACM issn: 00010782 maglogo: N pubinfo: dt: Sep2004 vid: 47 iid: 9 pid: 68 pub: Association for Computing Machinery artinfo: ui: 14376973 10.1145/1015864.1015885 ppf: 39 ppct: 2 formats: tig: atl: REDUCING EXPERTISE TENSION. aug: au: Beringer, Joerg affil: Managing Product Designer, SAP-AG, Walldorf, Germany. su: End-user computing Human-computer interaction Ergonomics Computer systems Computer software development Electronic data processing sug: subj: End-user computing Human-computer interaction Ergonomics Computer systems Computer software development Electronic data processing ab: As an explicit design topic, end-user development (EUD) is rather new to human-computer interaction (HCI), although it is implicitly embedded in many design projects. What makes EUD different from other HCI topics is that in traditional HCI terms, users are experts in their tasks, and good tools should match these tasks. Conversely, end-user developers are trying to complete development tasks in which, by definition, they are not experts. Therefore, the dominating design goal of EUD tools is to compensate for a discrepancy between the user's expertise and the development task to be performed. pubtype: Periodical doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y dt: @attributes: year: 2004 holdings: @attributes: islocal: N |
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