| Sumario: | This study assessed the subjective outcome evaluation of a credit-bearing subject entitled "Service Leadership" in a university in Hong Kong. The samples included 64 and 74 students who took the subject offered in the regular semester (Semester 1) and intensive summer semester (Semester 3) in 2016-2017 academic year, respectively. Students' perceptions of the course content, instructor quality, benefits and global satisfaction of the subject were assessed at the end of the subject. Results indicated that majority of students had positive views toward course content, instructor quality, and benefits from the subject in enhancing their competencies in different aspects, such as social and emotional competence, self-confidence, resilience, and self-leadership. The two delivery modes (i.e., regular semester and intensive summer semester) also showed significant differences in the subjective outcomes, with the course conducted in regular term having higher scores than the course offered in summer term. As predicted, course content, instructor quality, and course benefits were inter-correlated significantly. While course content and instructor quality significantly predicted perceived subject benefits, course content and perceived benefits of the subject were significant predictors of students' global satisfaction.
|