Using Artificial Intelligence to classify Jobseekers: The Accuracy-Equity Trade-off.

Artificial intelligence (AI) is increasingly popular in the public sector to improve the cost-efficiency of service delivery. One example is AI-based profiling models in public employment services (PES), which predict a jobseeker's probability of finding work and are used to segment jobseekers in gr...

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Publicado en:Journal of Social Policy Vol. 50; no. 2; pp. 367 - 386
Autores principales: DESIERE, SAM, STRUYVEN, LUDO
Formato: Artículo
Publicado: Cambridge University Press Apr2021
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr2021
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      pub: Cambridge University Press
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        atl: Using Artificial Intelligence to classify Jobseekers: The Accuracy-Equity Trade-off.
      aug:
        au:
          DESIERE, SAM
          STRUYVEN, LUDO
        affil: HIVA, KU Leuven, 3000 Leuven , Belgium
      su:
        Belgium
        Prevention of employment discrimination
        Unemployment & psychology
        Immigrants
        Communicative competence
        Artificial intelligence
        Public sector
        Labor market
        Employment agencies
        Random forest algorithms
        Employee selection
        Employment portfolios
        Descriptive statistics
        Statistical models
        Probability theory
      sug:
        subj:
          Prevention of employment discrimination
          Unemployment & psychology
          Immigrants
          Communicative competence
          Artificial intelligence
          Public sector
          Labor market
          Belgium
          Federal labour and employment services
          Provincial labour and employment services
          Employment placement agencies and executive search services
          Employment Placement Agencies
          Employment agencies
          Random forest algorithms
          Employee selection
          Employment portfolios
          Descriptive statistics
          Statistical models
          Probability theory
      keyword:
        artificial intelligence
        profiling
        public employment services
        statistical discrimination
        VDAB
        artificial intelligence
        profiling
        public employment services
        statistical discrimination
        VDAB
      ab: Artificial intelligence (AI) is increasingly popular in the public sector to improve the cost-efficiency of service delivery. One example is AI-based profiling models in public employment services (PES), which predict a jobseeker's probability of finding work and are used to segment jobseekers in groups. Profiling models hold the potential to improve identification of jobseekers at-risk of becoming long-term unemployed, but also induce discrimination. Using a recently developed AI-based profiling model of the Flemish PES, we assess to what extent AI-based profiling 'discriminates' against jobseekers of foreign origin compared to traditional rule-based profiling approaches. At a maximum level of accuracy, jobseekers of foreign origin who ultimately find a job are 2.6 times more likely to be misclassified as 'high-risk' jobseekers. We argue that it is critical that policymakers and caseworkers understand the inherent trade-offs of profiling models, and consider the limitations when integrating these models in daily operations. We develop a graphical tool to visualize the accuracy-equity trade-off in order to facilitate policy discussions.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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