Moral character in the service leadership theory.

Human interaction is fundamental in a service economy where service providers provide service to service recipients. As such, whether service is provided in an ethical way is of paramount importance. In the Service Leadership Theory (SLT) proposed by Dr. Po Chung, Co- Founder of DHL International, m...

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Bibliographic Details
Published in:International Journal of Child Health & Human Development Vol. 14; no. 4; pp. 393 - 405
Main Authors: Dou, Diya, Shek, Daniel T. L., Zhenli Zhu
Format: tables/charts Journal Article
Published: Nova Science Publishers, Inc. 2021
Online Access:View this record in EBSCOhost